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		<title>Thoughts on &#8216;Sugar-coated corporate speak&#8217; from the son of a Mad Man</title>
		<link>http://jeffzwier.net/2009/04/thoughts-on-sugar-coated-corporate-speak-from-the-son-of-a-mad-man/</link>
		<comments>http://jeffzwier.net/2009/04/thoughts-on-sugar-coated-corporate-speak-from-the-son-of-a-mad-man/#comments</comments>
		<pubDate>Wed, 08 Apr 2009 04:27:10 +0000</pubDate>
		<dc:creator>Jeff</dc:creator>
				<category><![CDATA[General Communications]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://jeffzwier.net/?p=77</guid>
		<description><![CDATA[A friend of mine recently sent me this post by Seth Godin to get my thoughts from a professional slimeball communicator&#8217;s point of view. The post reflects on the &#8220;sugar-coated corporate speak&#8221; employed by a direct marketing team in order to spin its web-based information gathering as a consumer benefit. Seth&#8217;s brief plea for authenticity [...]]]></description>
			<content:encoded><![CDATA[<p>A friend of mine recently sent me <a href="http://sethgodin.typepad.com/seths_blog/2009/04/sugarcoated-corporate-speak.html">this post by Seth Godin</a> to get my thoughts from a professional <span style="text-decoration: line-through;">slimeball</span> communicator&#8217;s point of view. <img src='http://jeffzwier.net/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' />  The post reflects on the &#8220;sugar-coated corporate speak&#8221; employed by a direct marketing team in order to spin its web-based information gathering as a consumer benefit.</p>
<p>Seth&#8217;s brief plea for authenticity had an unexpected impact on me &#8211; It reminded me of my father.</p>
<p><span id="more-77"></span>My father worked in the advertising industry throughout the 1960&#8242;s and 1970&#8242;s &#8211; yes, he was one of the original &#8216;<a href="http://www.amctv.com/originals/madmen/about/" target="_blank">Mad Men</a>,&#8217; of that era &#8211; in a humble way, hanging on by his fingernails to various production, layout and traffic management roles. He saw the behavior of the times, and the very earliest advice I ever remember hearing from him was, &#8220;Don&#8217;t go into advertising.&#8221; Dad wasn&#8217;t a perfect man, but he valued honesty.</p>
<p>Advertising practitioners&#8217; image as purveyors of raw deception and manipulation has been around for a very long time, reinforced</p>
<div id="attachment_101" class="wp-caption alignright" style="width: 270px"><img class="size-medium wp-image-101 " title="ted-and-pal-zwier-1961" src="http://jeffzwier.net/wp-content/uploads/2009/04/ted-and-pal-zwier-1961-260x300.jpg" alt="The future 'Mad Man' and his wife at a company function shortly after he started work in advertising" width="260" height="300" /><p class="wp-caption-text">The future &#39;Mad Man&#39; Ted Zwier and his wife Palmyra at a company function shortly after he started work in advertising, late 1961.</p></div>
<p>by mass entertainment like the aforementioned television show. Plus very real bad manners by real practitioners in advertising, direct marketing and public relations.</p>
<p>A quote I found online from the TV show &#8211; never seen more than a couple minutes of it myself, just know it by (ha) its advertising:</p>
<blockquote><p>Beatnik: “You’re in advertising… How do you sleep at night?”<br />
Don Draper: “On a bed made of money.”</p></blockquote>
<p>Dad slept well, but not on a bed of money. We lived modestly, and looking at the work he left behind from his stint at  <a href="http://www.jwt.com/" target="_blank">J. Walter Thompson</a>, <a href="http://www.fundinguniverse.com/company-histories/Frankel-amp;-Co-Company-History.html">Abelson Frankel</a> and other companies, I don&#8217;t see the big spin. (Though thanks to his A-F years, I did get to see some of the very first Happy Meal boxes when I was a kid before they were released, which was pretty cool).</p>
<p>Companies who practice this kind of &#8216;sugar coating&#8217; are stuck in the &#8216;Mad Men&#8217; era. For some reason, they believe in that old school swanky razzle-dazzle designed to wrap you in a fuzzy warm glow of corporate magnanimity. I don&#8217;t think everyone bought it in the 1960&#8242;s, but more did so then than now. To borrow from Stephen King&#8217;s description of the past in his Dark Tower series, &#8220;the world has moved on.&#8221; We craft the brand together in the open-source workshop enabled by instant communication called the World Wide Web. Authenticity isn&#8217;t a captivating new way to engage customers, it&#8217;s a survival skill. With billions of eyes looking, if you BS you will eventually be found out.</p>
<p>So that&#8217;s what I think of Seth&#8217;s post. Authenticity scales, as Mr. Godin states. And I think my dad would be happy with that. Sooner or later, success in advertising, marketing, and branding will depend on plain talk. Maybe not yet, but someday soon.</p>
<p>And when it does, maybe fathers won&#8217;t advise their kids to stay out of that career.</p>



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